Monday, July 31, 2017

Ordering, Payment & Shipping

Ordering


To order please use the Contact Form at the right side of this page.
Let me know what you want and the quantities.

I will contact you via the e-mail provided in the Contact Form.
- I will give you the total Cost of the Order, not including any shipping.
- I will check my Inventory levels and see if I have enough to fulfill the order.
- I will notify you of any item that will need to be produced (printed) in order to complete the order.
- I will include a time line of the units that need to be produced (printed) for your order.
- I will also ask for Shipping Information.

If the order is a large order that will take up a good number of my time and resources. I may ask for Promissory Payment of half the total cost of the order before I start production on it. If you back out of the order once production has started. The Promissory Payment made on this order will be Forfeited and not returned. I do not see this happening very often and not all Promissory Payments will be Forfeited, there are always exceptions to the rule. If everyone is fair and honest there should be no issues.

I will then wait for an Approval E-mail Response with the Shipping Information included.
Once this happens I will start production to fulfill the order. If there are any delays or issues I will notify you and keep you informed on the progress of your order.

Note: Each item listed has an estimated Print Time to produce that item via 3D Printing. This print time does not account for rafts and any support structures that may be needed to Print it. So keep in mind while you are ordering on a normal work day, I have about 6-8 hours available to printing.
I will try to keep an inventory of one item or more on hand so I can fulfill orders quicker and speed up this process.

Payment


Once the items are all produced and ready to be packed up for shipping.
I will contact you via the e-mail provided in the Contact Form.
- I will give you the total Cost of the Order, Plus Shipping.
- I will reconfirm what items you ordered.
- I will give you my payment options.

Currently the only Payment option is PayPal.

Note: Any Promissory Payment made on an order will be applied and deducted out of your total.

Once payment has been received, I will ship out the order with in 1- 2 business days.
I will e-mail any tracking info to you .

Returns Policy: I do not expect to have any Returns so all items sold are AS IS. Every item will be printed and inspected for quality issues before they are shipped. Although 3D Printing is a marvelous tool, it still has limitations. There will always be small imperfections that are just unavoidable due to temperature changes,  humidity, layering, warping, slicing program and supports needed to print the item. If there are any questionable issues with an item, I will let you know of my concerns with it before I ship it out.

Shipping


All Shipping with in the Continental United States will cost $5.00.

All items will be packed in either a 4x4x4 or 6x6x6 box with an assortment of materials inserted around the order for padding. There should be more an enough room in these two box types to handle most orders. (between 5-10 pieces). On larger orders where I feel I can not safely ship those items with out damaging them in those two box sizes as mentioned above. I will source a larger box and help cover the increase in shipping as long it doesn't go beyond $10 in shipping. Meaning I will help cover any excess shipping cost that goes beyond the $5 up to $10.

On the placement of any order, I will let you know in advance of any concerns with shipping and its related cost.

International Shipping

Since International shipping varies so much according to its destination it is hard to list a known cost to do so. Shipping Internationally will vary by order and could ranged beyond $20 USD. All International Shipping will require a Customs slip and may require VAT or other Taxation depending on your Country's Rules.

I understand that VAT and other Taxation by your respective Country is and can be a high added expense to my customers. Please understand it is out of my power to change your Country's Taxation program and I have to work and function with in their rules.  

Note: Shipping Pricing may change at a later date. This Page will reflect the current Shipping Rates and be up-dated accordingly.

7/30/17

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